Namibia sets sights on enhanced public service delivery

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Niël Terblanché

Namibia is sending a delegation from the Public Service Commission (PSC) to the 6th General Assembly of the Association of African Public Service Commissions (AAPSCOMS) in Nairobi as part of its ongoing commitment to improving public service delivery.

The assembly in Kenya will start today and serve as a key platform for sharing innovative strategies and practices among African public service leaders.

In a statement issued on Monday the Public Service Commission’s spokesperson, Chalo Chainda said this year’s assembly, themed “Driving Public Service Delivery Transformation through Innovation and Technology,” aims to address the pressing need for reforms in public services across the continent.

Chainda said that Namibia’s participation in the AAPSCOMS General Assembly is about learning from others and also about showcasing its own initiatives and progress in transforming public service delivery.

“The PSC aims to return with fresh insights that can be applied within Namibia’s public sector to drive further improvements and ensure that the services rendered are of the highest quality,” he said.

According to Chainda, the assembly will facilitate discussions focused on enhancing transparency, accountability, and responsiveness within public services, directly addressing the concerns of citizens who demand higher standards of service from their governments.

“We are eager to engage with our peers from across the continent to explore new avenues for service delivery that leverage technology and innovation,” Chainda said.

AAPSCOMS, established in 2008, seeks to improve collaboration and knowledge sharing among African nations.

Its objective is to promote good governance and improve public service delivery, ensuring that reforms are effectively implemented and evaluated.

Chainda said that the General Assembly will not only elect a new president but also lay the groundwork for future governance arrangements within the association.

He added that the PSC recognizes that modernizing public services is vital for enhancing the quality of life for Namibian citizens and meeting their evolving needs.

“The assembly will also feature workshops and discussions aimed at showcasing successful public service reforms,” he said.

Delegates will have the opportunity to share experiences and best practices that can be adapted to the Namibian context.

This collaborative approach aligns with the government’s vision to create a more effective and citizen-centric public service.

The event is expected to attract over 100 international delegates from AAPSCOMS member commissions and 200 local participants, including representatives from independent offices and various ministries.

The Namibian delegation will be led by Commissioner Salmaan Jacobs, the Namibian delegation includes Commissioners Florence Munyungano and Gerson Kamatuka, along with key officials from the commission.

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