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November 17, 2024
Tag: Charter
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OPM revises Customer Service Charter
The Office of the Prime Minister (OPM) has revised the Customer Service Charter to further cement its commitment to the advancement of public service delivery. The customer service charter is considered a significant milestone in public services as it integrates the functions and inputs of the offices within the public sector. It is against this...
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DBN introduces new service charter to improve service quality and efficiency
The Development Bank of Namibia (DBN) recently unveiled its complete service charter, “The Gold Standard,” which solidifies its commitment to providing excellent services and cultivating “unparalleled” customer satisfaction. Speaking at the charter’s launch for staff, DBN Executive for Marketing and Corporate Communication, Jerome Mutumba, emphasised DBN’s commitment to continuous improvement, specifically in making necessary adjustments...
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Justice Ministry launches customer service charter
Staff Reporter THE Ministry of Justice has launched its Customer Service Charter, an initiative aimed at making legal services more available to the public by providing free legal advice as well as sensitizing the public to services offered by the Ministry of Justice. Speaking at the launch of the Customer Service Charter, Minister of Justice...
