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September 19, 2024
Tag: experience
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Manuno/Trans-Kalahari One-Stop Border Post experience delays
The Commissioners of the Namibia Revenue Agency (NamRA) and the Botswana Unified Revenue Service (BURS) have acknowledged that vital components of the operationalization of the Manuno/Trans-Kalahari One-Stop Border Post might not be in place by May 1, which is the set implementation date. While touring the project on Friday, Commissioner Sam Shivute and Commissioner General...
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Navigating the world of customer experience professional certifications
Customer experience (CX) has become a key differentiator for organizations striving to excel in their respective industries. As a result, the demand for skilled professionals who can design, implement, and manage exceptional customer experiences has soared. In response to this demand, numerous certification programs have emerged worldwide to validate expertise in the field of customer...
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Oshikoto expected to experience serious water scarcity this year
OKANKOLO: The Ministry of Agriculture, Water and Land Reform (MAWLR)’s head of rural water supply and sanitation in Oshikoto, Stevenson Tuukondjele said that by the look of things, they might experience water crises worse than last year. Tuukondjele said that residents of the Eengodi, Okankolo and Nehale lyaMpingana constituencies in the Oshikoto Region might experience...
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Multiple places experience significant rainfall, more expected over Easter weekend
Staff Reporter A NUMBER of places across various regions have experienced light to heavy storms this week, and more rain showers are anticipated this Easter weekend. Weather enthusiasts have expressed significant appreciation for this week’s rainfall, sharing numerous photos and videos on social media to highlight and celebrate the rain showers in their respective areas.Photos...
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The evolution of Customer Experience profession in Africa: A promising frontier
In recent years, Africa has emerged as a promising frontier for business and economic growth. With its burgeoning middle class, rapid urbanization, and increasing digital connectivity, the continent presents a wealth of opportunities for businesses across various sectors. In this landscape, the customer experience (CX) profession plays a pivotal role in shaping the success and...
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Several places experience decent weekend rainfall, more expected
Staff Reporter A NUMBER of places from the North to the South witnessed significant rain showers this past weekend, and more are expected this week. The Khomas Region stands out as one of the regions that saw impressive rainfall this weekend. According to the Namibia Meteorological Services, Windhoek, Okahua, and Claratal in the Khomas Region...
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The evolution of customer experience profession in Africa: A promising frontier
In recent years, Africa has emerged as a promising frontier for business and economic growth. With its burgeoning middle class, rapid urbanization, and increasing digital connectivity, the continent presents a wealth of opportunities for businesses across various sectors. In this landscape, the customer experience (CX) profession plays a pivotal role in shaping the success and...
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Oshana, Ohangwena to experience power cuts over weekend
Several areas in the Oshana and Ohangwena regions are set to face scheduled power disruptions over the weekend as the Northern Regional Electricity Distributor (Nored) will be conducting maintenance and repairs. Most of these outages are expected to occur between 07h00 and 19h00 on Saturday and Sunday, respectively. Many towns, villages and settlements in these...
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Leveraging customer organizational digital transformation experience (CX) to propel (DX)
Digital transformation (DX) has become more than just a buzzword; it’s a strategic imperative for organizations striving to stay relevant and competitive. At the heart of this transformation lies the customer experience (CX), a critical factor that can either propel or hinder the journey towards digital innovation. Leveraging CX as a catalyst for organizational digital...