In the world of business, making more money boils down to three main things: getting existing customers to buy again, encouraging them to spend more each time, and bringing in new customers. Think of it as a musical symphony where customer satisfaction sets the tone for revenue growth. Let’s explore how this harmony plays out...
In today’s highly competitive business environment, customer satisfaction has become a key determinant of a company’s financial performance. Businesses that consistently meet or exceed customer expectations often see an increase in customer loyalty, which leads to repeat purchases and referrals. This article will delve into three specific ways in which customer satisfaction directly influences an...
Staff Reporter Accra, Ghana, December 2 — In a thrilling first-leg match of the Women’s Africa Cup of Nations qualifiers, the Black Queens, led by Coach Nora Hauptle, emerged victorious with a 3-1 win over Namibia in Accra. Grace Boaduwaa showcased her prowess by netting a brace, complemented by a sensational strike from Portia Boakye....
Staff Reporter PRESIDENT Hage Geingob successfully concluded a tour of the Erongo Green Hydrogen Valley to assess progress in the development of the green industrialization agenda as outlined in the goals of the Harambee Prosperity Plan II. Ahead of the Global Gateway Forum in Brussels later this month, President. Geingob visited key projects, including Cleanergy,...
Bank Windhoek achieved remarkable results in its Annual Customer Satisfaction Survey for this year. The survey unveiled an exceptional Net Promoter Score of 45%, exceeding the industry benchmark of 31%. Executive Officer of Marketing and Corporate Communications, Jacquiline Pack. The post Bank Windhoek excels with outstanding customer satisfaction scores first appeared on Future Media. Source link
Bank Windhoek’s Executive Officer of Marketing and Corporate Communication Services, Jacquiline Pack, said that the Bank’s customers are at the heart of everything it does. She said this in reference to remarkable results the Bank received from its Annual Customer Satisfaction Survey conducted this year. The survey revealed an outstanding Net Promoter Score (NPS) of...
Bank Windhoek’s Executive Officer of Marketing and Corporate Communication Services, Jacquiline Pack, said that the Bank’s customers are at the heart of everything it does. She said this in reference to remarkable results the Bank received from its Annual Customer Satisfaction Survey conducted this year. The survey revealed an outstanding Net Promoter Score (NPS) of...
By Sharon Kasote, Old Mutual Namibia Group Wellness Officer Workplace wellness programmes have become increasingly prevalent in organisations worldwide, and the Namibian market is no exception. Traditionally, the success of such initiatives has been measured solely in financial terms, focusing on their impact on the company’s bottom line. However, forward-thinking organisations are now recognising that...
The Senate has acknowledged the laudable achievements of the Executive Director (Business Development) of Nigerian Export and Import Bank (NEXIM) and Delta Ministerial Nominee, Stella Okotete. The upper chamber lauded her achievement in growing the non-oil exports and business fortunes of the Bank. The commendation came after the Senator representing Delta Central, Ede Dafinone moved...