Staff Reporter
TELECOM Namibia is grappling with poor connectivity due to a break in the fibre optic cables of the West African Cable System (WACS) and the South Atlantic 3 (SAT-3) undersea network.
The company recently confirmed this issue, explaining that the fibre break has led to sporadic service interruptions on some fixed and mobile data and voice services. Telecom Namibia revealed that, according to network status reports, SAT-3 was cut on Sunday morning, while WACS went down later that night.
The company apologised for the inconvenience caused, but assured its customers that it is collaborating with its international partners to resolve the problem. Telecom Namibia’s Chief Executive Officer (CEO), Dr. Stanley Shanapinda, emphasised that the company is dedicated to ensuring service delivery to customers and that the impact on operations would be minimal.
“Telecom Namibia would like to assure its customers that it is working around the clock with its international support partners to ensure that all functionalities are fully restored to normalcy. We have been proactive by re-routing the traffic to ensure our customers stay seamlessly connected,” Shanapinda added.
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